Both of our locations had very old and dated equipment. Since Great Plains has been our vendor for over 14 years we looked to them to provide a solution that would allow us to connect the two sites together. Now we are able to transfer calls, with one touch, between locations. We found that the Toshiba system we bought is very easy to use. I personally like the Caller ID and Call Record features the best.
The Great Plains staff is very knowledgeable and easy to work with. They made sure that we were thoroughly trained on the new system. The transition from the old to new system was almost seamless and their continued outstanding support makes GPC a great asset to Doonan Truck.”